Privacy Policy

Last updated: May 1, 2026. This Privacy Policy explains how Keynou Drive collects, uses, and protects your information.

1. Information We Collect

Account Information:

When you create an account, we collect your name, email address, company name, and password (encrypted). If you sign up using Google, we receive your name, email, and Google profile identifier.

Link Data:

We store the short links you create, their destination URLs, and associated metadata (creation date, custom domains, etc.).

Analytics Data (For Link Creators):

When someone clicks a short link, we automatically collect:

  • IP address (used for geolocation and security)
  • Country, city, and region (derived from IP via IP2Location LITE database)
  • Device type (desktop, mobile, tablet, etc.)
  • Operating system and browser family
  • Referrer URL (where the click came from)
  • Timestamp of the click

2. How We Use Your Information

  • Provide and maintain the link shortening service
  • Generate analytics reports for link creators (clicks, locations, devices)
  • Detect and prevent fraud, abuse, and security incidents
  • Process payments and manage subscriptions
  • Communicate with you about your account and service updates
  • Improve our services and develop new features

3. Geolocation and IP Processing

Keynou Drive uses the IP2Location LITE database to convert IP addresses into approximate geographic locations. This helps link creators understand their audience distribution. IP addresses are processed in real-time and may be logged for security purposes.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share data in the following situations:

  • Link Creators: Click analytics (including location and device data) are shared with the creator of the short link that was clicked.
  • Service Providers: We use trusted third parties for payment processing (Stripe/PayPal), email delivery, and hosting infrastructure.
  • Legal Requirements: We may disclose data if required by law, court order, or to protect our rights and safety.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your account information
  • Export your data
  • Opt-out of marketing communications
  • Request deletion of your account and associated data

To exercise these rights, contact us at support@keynou.com.

6. Data Retention

We retain your account information for as long as your account is active. Click analytics data is retained to provide historical reporting to link creators. You can request deletion of your account and data at any time.

7. Security

We implement industry-standard security measures including encryption, secure hosting, and access controls. However, no method of transmission over the Internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

8. Cookies and Tracking

We use essential cookies to maintain your session and authentication. We do not use tracking cookies for advertising purposes. For more information, see our Cookie Policy.

9. Children's Privacy

Our service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the service. Continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at support@keynou.com.

By using Keynou Drive, you acknowledge that you have read and understood this Privacy Policy.