Question 1

Who is Keynou Drive built for?

Accepted Answer

Keynou Drive is built for Amazon affiliate marketers who need to cloak and brand long product URLs, SaaS marketing teams running multi-channel campaigns with trackable links, e-commerce brands tracking social media attribution per product, government agencies combating phishing on .gov domains, nonprofits building donor trust through branded donation links, real estate agents tracking property listing engagement, and enterprise teams that need compliant branded links at scale. Any organization that sends high volumes of links and needs them to look professional, load fast, and carry their own brand instead of a generic shortener domain like bit.ly or tinyurl.com will benefit from Keynou Drive's custom domain shortening, branded splash pages, and real-time click analytics.

Question 2

Can I connect my own domain?

Accepted Answer

Yes. Keynou Drive lets you connect any domain you own as your branded short link domain. Add your domain through the dashboard, point your DNS A record to our server, and we handle SSL provisioning automatically. Your links will resolve under your brand from day one. For example, if your brand is Acme, your short links could be go.acme.com/campaign. You can connect multiple custom domains to the same account and choose which domain to use for each link. Custom domains are available on all plans including the free tier, which includes 1 custom domain. Paid plans (Starter at $10/mo, Growth at $25/mo, and Scale at $99/mo) support unlimited custom domains. DNS propagation typically takes 15 minutes to 24 hours depending on your registrar.

Question 3

Can I connect more than one domain?

Accepted Answer

Yes, easily. Keynou Drive supports multiple custom domains within the same account. You can connect as many domains as you need on any paid plan (Starter, Growth, or Scale). This is useful if you manage links for multiple brands, sub-brands, or campaigns that each need their own branded domain. For example, a marketing agency could connect go.client1.com and go.client2.com to the same dashboard and manage all links in one place. Each domain gets its own SSL certificate automatically. The free tier includes 1 custom domain. To add additional domains, navigate to Settings > Domains in your dashboard, click Add Domain, and follow the DNS configuration instructions. Most domains are verified and active within minutes of DNS propagation.

Question 4

What does the branded splash page actually look like?

Accepted Answer

Before each redirect fires, visitors see a branded splash page showing your logo, brand colors, and a short loading indicator for 1 to 3 seconds. The splash page reinforces trust, especially on affiliate or outbound links where the destination URL might be unfamiliar to the reader. You can customize the logo, background color, text, and loading message from your dashboard. The splash page also supports retargeting pixels from Meta, Google, TikTok, and LinkedIn, meaning every click on your short link adds the visitor to your retargeting audiences on those platforms. Branded splash pages are included on all plans, including the free tier. No competitor (Bitly, Rebrandly, TinyURL, or Short.io) offers this feature. The splash page is a unique Keynou Drive differentiator that increases brand visibility and click trust.

Question 5

Is there a free tier, and what does it include?

Accepted Answer

Yes. Keynou Drive offers a permanent free tier with full platform access. Free accounts get 2 active short links, 1 custom domain, branded splash pages, real-time click analytics, and the Chrome extension. There is no credit card required to sign up and no time expiry on the free plan. The free tier is designed to let you test the full platform before upgrading. When you need more links, paid plans start at $10/month for the Starter plan (100 links/month), $25/month for the Growth plan (750 links/month), and $99/month for the Scale plan (10,000 links/month). Every paid plan includes unlimited custom domains, branded splash pages, full analytics, API access, and team workspaces. You can upgrade, downgrade, or cancel at any time from your dashboard with no lock-in.

Question 6

How do I upgrade my link limit?

Accepted Answer

Upgrading your link limit is instant and done directly from your dashboard. Navigate to Settings > Subscription, choose the plan that fits your volume, and complete the payment. The Starter plan ($10/month) includes 100 short links per month, the Growth plan ($25/month) includes 750 short links per month, and the Scale plan ($99/month) includes 10,000 short links per month. All paid plans include unlimited custom domains, branded splash pages, full analytics, REST API access, and team workspaces. Payments are securely processed by Polar.sh. You can upgrade, downgrade, or cancel your plan at any time with no lock-in or penalty. If you need more than 10,000 links per month, contact us at support@keynou.com for a custom enterprise arrangement with dedicated support and volume pricing.

Question 7

Are redirects fast enough for high-traffic campaigns?

Accepted Answer

Yes. Keynou Drive redirects are powered by a Redis-backed caching layer with a 60-minute TTL (time-to-live). This means that once a short link is resolved, the redirect destination is cached in memory and served to subsequent visitors in milliseconds, without hitting the database each time. Even under campaign load spikes, such as a product launch, email blast, or viral social media post, redirects resolve in sub-second times. The Redis cache is automatically refreshed every 60 minutes to ensure destination URLs are always current. For comparison, many URL shorteners rely on database lookups for every request, which can add 200-500ms of latency under load. Keynou Drive's architecture ensures that your branded short links are consistently fast, regardless of traffic volume.

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